After a breakdown, you may find you need to make an insurance claim. This could be because your breakdown led to damage, you need to recover certain costs, or there’s been an accident or incident connected to the breakdown.
So, once the car and everyone in it is safe, here’s a few simple steps to making an insurance claim.
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Breaking down is never ideal, but it can be especially difficult if you’re far from home in an area you don’t know. In these situations, knowing what to do next can help make things that bit easier. A few calm, practical steps can help keep you safe and get help on the way.
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A key decision when buying breakdown cover is whether to choose driver-based or vehicle-based breakdown cover. Understanding the difference can help you pick the right policy for how you drive.
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Breaking down is one of those things you never really expect to happen. You set off thinking about where you’re going, what time you’ll get there, and whether you remembered everything – then, you’re at the side of the road, hazards flashing, wondering what to do next. That’s exactly where roadside assistance can help.
Continue readingMany people will misplace their car keys at some point, but thankfully they’ll usually show up after a bit of a rummage.
But what if the keys really are gone? This guide will help you understand exactly what to do if your keys are lost or stolen, as well as sharing advice on how to keep them safe in the first place.
Misfuelling your car is an easy mistake to make. All it takes is a distraction at the pump, or you’re driving an unfamiliar rental car or a work vehicle, and the damage can be done before you know it.
What might seem like a relatively small mistake can lead to stalling, engine damage and even complete engine failure. While these are serious issues, there are some immediate steps you can take if you misfuel.
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There’s never a convenient time for your car to break down, and no one wants to be stuck, not knowing how long help will take to arrive.
Understanding what happens after you’ve asked for help can make sure you stay calm and informed while assistance is on the way. Even though every situation is different, there are several common factors which affect the estimated time of arrival (ETA) of roadside assistance.
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In 2024, the average commuting time in Great Britain was around 28 minutes. While that may not sound long, it adds up to several hours on the road each week.
For many people, their daily commute is the journey their car makes most often. Having breakdown cover in place for regular journeys could help minimise disruption and get you back on the road as soon as possible.
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Breaking down on a motorway can feel far more intimidating than stopping on a local road. Not only does traffic move faster on a motorway, but it does so over multiple lanes. Knowing exactly what to do in this situation will help keep you safe.
Motorways are designed for high-speed travel, which means safety decisions must be quick, calm and deliberate. The Highway Code provides clear guidance for dealing with breakdowns on these roads, and following it carefully is essential.
Let’s look at some of the key recommendations.
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Checking your car’s oil level is a simple yet key task which will help to keep your car running at its best. We’ve got you covered with everything you need to know about checking your car oil.
We explain what oil does, why it’s important, how to see if your car’s running low on it, how to top it up, and much more. All this, plus our step-by step guide and expert video. Very slick!
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Why is car tax so important? How do you renew it? What happens if you drive without valid tax? And what does it mean for your breakdown cover?
Here’s everything you need to know about car tax.
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Why is an MOT so important? How do you book an MOT and what will be checked? Do you need a valid MOT to use your breakdown cover? We’re here to answer all these questions (and more).
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Checking your car’s coolant level is an important task to help keep your car healthy and on the road.
Our frequently asked questions, step-by step guide and expert video have everything you need to know about car coolant, how to check the level, and how to safely top it up.
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Breaking down is stressful enough without also having to wonder: Will I have to pay for recovery? What happens if I’ve had an accident? Does my breakdown cover include towing?
Many drivers assume towing is automatically included in every breakdown policy. But the truth is, the level of support you get depends on what’s covered in your specific roadside assistance plan.
This guide explains what towing and vehicle recovery services usually include, what they don’t, and who pays for towing after an accident.
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Being able to change your car’s windscreen wiper blades is a vital car maintenance skill. The process varies from car to car but there are similarities between all of them which we’ve covered below with a step-by step guide and a handy video showing how our experts do it.
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As motorists across the country are packing their suitcases, we’re predicting a seven per cent increase in breakdowns during summer. That means around 150,000 callouts for our mechanics to provide support over the summer.
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Our research reveals that a car key-related callout took place every seven minutes in 2024. According to our data, two-thirds (62 per cent) of car key callouts were a result of drivers locking their keys in the car. A further fifth of callouts were for keys being jammed in the lock or ignition, whilst 12 per cent were a result of lost keys.
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New research from Movember has revealed that British men are more likely to care for their vehicle than their own health.
It’s time to shift gear and start treating men’s health like the priority it is. That’s why we’ve teamed up with Movember to encourage people to fill in the government’s Call for Evidence survey.
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Bikes can be a great way to explore while you’re camping, on a road trip, or visiting a specific trail. But if you’re taking your own bike(s), fitting a bike rack can be a bit of a hassle.
So, to help cut down that hassle for you, here’s our handy guide on how to fit a bike rack to your vehicle.
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Learning to drive is a big achievement. You can bask in your independence. You can do late-night big Tesco trips. You can drive yourself to training, work, wherever, whenever (with or without Shakira playing).
No pressure, right?
It takes a lot of confidence to take your driving test. So, we’ve put together some tips to help you get in the zone.
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