After a breakdown, you may find you need to make an insurance claim. This could be because your breakdown led to damage, you need to recover certain costs, or there’s been an accident or incident connected to the breakdown.
So, once the car and everyone in it is safe, here’s a few simple steps to making an insurance claim.
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Breaking down is never ideal, but it can be especially difficult if you’re far from home in an area you don’t know. In these situations, knowing what to do next can help make things that bit easier. A few calm, practical steps can help keep you safe and get help on the way.
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A key decision when buying breakdown cover is whether to choose driver-based or vehicle-based breakdown cover. Understanding the difference can help you pick the right policy for how you drive.
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Misfuelling your car is an easy mistake to make. All it takes is a distraction at the pump, or you’re driving an unfamiliar rental car or a work vehicle, and the damage can be done before you know it.
What might seem like a relatively small mistake can lead to stalling, engine damage and even complete engine failure. While these are serious issues, there are some immediate steps you can take if you misfuel.
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When a car breaks down, it’s easy to assume something suddenly and unpredictably went wrong. A snapped belt, a complicated electronic glitch or some other unavoidable mechanical failure.
But in reality, a large number of breakdown callouts are caused by small human errors, many of which are entirely avoidable.
Understanding these common issues can help you stay in control of your journey, reduce the risk of a breakdown, and know when it’s time to get help.
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There’s never a convenient time for your car to break down, and no one wants to be stuck, not knowing how long help will take to arrive.
Understanding what happens after you’ve asked for help can make sure you stay calm and informed while assistance is on the way. Even though every situation is different, there are several common factors which affect the estimated time of arrival (ETA) of roadside assistance.
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In 2024, the average commuting time in Great Britain was around 28 minutes. While that may not sound long, it adds up to several hours on the road each week.
For many people, their daily commute is the journey their car makes most often. Having breakdown cover in place for regular journeys could help minimise disruption and get you back on the road as soon as possible.
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Modern car engines are built to last, but they still rely on many complex systems working together properly. When something goes wrong with the oil, cooling, or timing, the engine can stop running or get damaged.
But don’t worry, many of the top causes of engine failure can be prevented with regular maintenance and simple checks that you can do at home.
Below are some of the main reasons why a car engine might fail, and what you can do to reduce the risk of it happening to you.
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Driving your own car in Europe can make travelling feel easier and more flexible than using public transport or relying on a hire vehicle. You can pack what you need, follow your own route, and explore new places in the comfort of a car you’re familiar with.
What might not be so familiar is how you’d manage a breakdown while abroad. This is where European breakdown cover comes in, giving you the help you need should your car suffer a problem.
This guide explains what European breakdown cover includes, and how to decide whether it’s the right option for your trip.
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Breaking down on a motorway can feel far more intimidating than stopping on a local road. Not only does traffic move faster on a motorway, but it does so over multiple lanes. Knowing exactly what to do in this situation will help keep you safe.
Motorways are designed for high-speed travel, which means safety decisions must be quick, calm and deliberate. The Highway Code provides clear guidance for dealing with breakdowns on these roads, and following it carefully is essential.
Let’s look at some of the key recommendations.
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Checking your car’s coolant level is an important task to help keep your car healthy and on the road.
Our frequently asked questions, step-by step guide and expert video have everything you need to know about car coolant, how to check the level, and how to safely top it up.
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Breaking down is stressful enough without also having to wonder: Will I have to pay for recovery? What happens if I’ve had an accident? Does my breakdown cover include towing?
Many drivers assume towing is automatically included in every breakdown policy. But the truth is, the level of support you get depends on what’s covered in your specific roadside assistance plan.
This guide explains what towing and vehicle recovery services usually include, what they don’t, and who pays for towing after an accident.
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There’s nothing worse than heading out on a freezing winter morning, turning the key… and being met with silence.
A flat car battery is one of the most common causes of breakdowns during cold weather – and it can happen anytime, without much warning. Even if your battery seemed perfectly fine in recent months, winter conditions can quickly expose hidden weaknesses.
So, why do car batteries die in winter? And what can you do to prevent being stranded with a car that won’t start? Let’s look at why cold weather can prove so challenging.
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When it comes to winter driving, you should always expect the unexpected.
The British weather is unpredictable at the best of times, and you never quite know what’s around the corner.
That’s why it’s good to be prepared. Before you hit the road, pack a winter survival kit, just in case you get stranded in bad conditions.
It might sound like an extreme measure, but you’ll be glad it’s there if the worst happens.
So, what should you pack?
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It may be the most wonderful time of the year, but unfortunately, winter’s the peak time for car breakdowns.
Many cars suffer similar issues, which means we know what to expect and can help you do something about it.
Here we look at the top reasons why cars break down and some tips you can follow to keep yours on the road.
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When your MOT comes around you hope that your car passes the test without it costing too much of your hard-earned cash.
You never know if it’s going to sail through with no problems or if there are a load of defects that need patching up before you can get back on the road.
However, there are some things you can do to give your car a better chance of passing its MOT the first time. And thankfully, you’ll find them all right here…
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Have you ever been happily driving along when you suddenly get that sinking feeling and realise your MOT has expired?
You won’t be the first person that’s ever happened to, and you certainly won’t be the last.
According to research by Green Flag, almost a quarter of MOTs were carried out late in 2023. That’s 7.6 million vehicle owners risking a fine by driving without a valid MOT.
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Our new research reveals that an incredible 96% of drivers cannot accurately identify the meaning of all their dashboard warning signs. Can you?
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As motorists across the country are packing their suitcases, we’re predicting a seven per cent increase in breakdowns during summer. That means around 150,000 callouts for our mechanics to provide support over the summer.
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Our research reveals that a car key-related callout took place every seven minutes in 2024. According to our data, two-thirds (62 per cent) of car key callouts were a result of drivers locking their keys in the car. A further fifth of callouts were for keys being jammed in the lock or ignition, whilst 12 per cent were a result of lost keys.
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